Restarting stopped or suspended jobs

Restarting stopped or suspended jobs

When you run out of credits, your jobs will either be stopped or suspended if they are parallel jobs (i.e. parts that are running will be allowed to complete, but non-started ones will not run), but your files will remain.  You can top up your credits and restart the job, but of course it will depend on your job if it will need to be run from the beginning.

We will inform you via email when your credits are low, and you can also be alerted in real-time via WhatsApp by signing up at https://www.gridmarkets.com/low-credit-alerts, but recommend that you keep your credits topped up to ensure your jobs don’t get stopped.  You can purchase them via Envoy where you can also see your purchase history.

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