fixes \ workarounds
Telnet installation [Windows \ Linux \ MacOS]
Windows Telnet is an application available as Windows feature which is not installed by default. In order to install this program please run the cmd.exe console ("C:\Windows\System32\cmd.exe") as root (right click on cmd.exe and choose "Run as ...
Windows - fixing truncated paths with tildes ("~") in them
If there are tilde characters in your file paths that means you have used a path that is just too long for Windows to handle or you have Long Paths disabled. Paths that are formatted in this way will cause our plugins to fail as they won't be able to ...
Checking why Envoy Service Crashes or Can't Connect/Login
Stop the Envoy Service from the GridMarkets Envoy Launcher In a CMD window “cd C:\Users\%username%\AppData\Local\GridMarkets\Envoy” gm-envoy.exe Open Envoy UI from the Launcher and login Resubmit the job gm-envoy.exe will presumably crash, so please ...
Upload Failed due to web protection software
If you have experienced an “Upload failed” message after attempting to initiate an upload, this may be the result of a web protection service blocking Envoy’s efforts. If you are running a web protection service (anti-virus software or firewall) and ...
Ensure your firewall ports are correctly set [Windows/Linux/MacOS]
Before launching Envoy, ensure that: UDP port 123 to pool.ntp.org to verify your system time else your file transfers may not work TCP ports 5005, 5006, 8003 and 443 are open to api.gridmarkets.com TCP port 443 to *.oraclecloud.com and *.oracle.com ...