Administrator Portal

Administrator Portal User Guide

A. Getting Started

Login to https://portal.gridmarkets.com and enter the same email and password you use to login to Envoy:


The Admin View contains the following:


  1. Admin View – this view to see all your users’ jobs

  2. Manage Users – see section B

  3. Job Status Filter – filter the list by status

  4. Your organisation’s credits that haven’t been assigned to any user (see below) - select the “Buy Credits” button to purchase more credits

  5. List of user submissions – select the (magnifying glass) button to view the frames and their logs, or the button to stop the job


B. Adding & Maintaining Users

The “Manage Users” screen has the following:


  1. User search filter options to list users

  2. Button to create a new user

  3. Button to display your organisation’s credit purchases

  4. Your organisation’s credits that haven’t been assigned to any user (see below) - select the “Buy Credits” button to purchase more credits.


To find specific users enter any combination of the above displayed options and hit “Apply Search” to find matching users.  Information like the following will be displayed:

  • The Access Key can be used in Envoy to only view and download the user’s files.

  • Service Plan represents the number of concurrent machines the user can use, which they can change in Envoy.

  • Credits Used & Available are the user’s remaining credits and how much they have available respectively.  You can see what you have allocated and they have personally purchased with the button.  Use the button to add or remove (by entering a negative number) credits from their account from your organisation’s overall credit total as shown in A.4 – i.e. credits you add to the user will be deducted from your organisation’s credits.

  • Status shows whether their accounts are active (i.e. they can login) or disabled (i.e. they can not).  Press the button to deactivate or reactivate their account.

  • Select the button to change the user’s name, email or password.

  • Select to see the user’s job submissions.


To add a new user select the “New User” button


The user’s name

User’s email that they will use to login to Envoy*

User’s password for Envoy

Initial credits allocated to the user from your organisation’s


Any notes about the user


* Plus addresses can be used if a user wants to receive email notifications for job starts, stops, etc. to their personal email - e.g. if the user’s personal email is john.doe@gmail.com then you can set their login email to john.doe+YourCompanyName@gmail.com, and emails from GridMarkets will be sent to john.doe@gmail.com

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